Contact & Abuse Reporting
If you have concerns about a message received from this domain, or need to report abuse, please use the appropriate contact channel below.
Contact Addresses
- Legal: legal@trustrelaymail.com
- Abuse: abuse@trustrelaymail.com
- Security: security@trustrelaymail.com
Abuse Reporting Instructions
If you believe you have received an unauthorized or suspicious message from an @trustrelaymail.com address, please submit a report to abuse@trustrelaymail.com with the following information:
- Full email headers of the message in question (including all routing and authentication headers)
- Complete message content (body text and any attachments, if applicable)
- Context describing why you believe the message is unauthorized or abusive
- Your contact information for follow-up (optional but recommended)
Providing complete email headers is essential for investigation. Most email clients allow you to view full headers through message options or properties.
Response Time
Reports are reviewed within 24–72 hours. Priority is given to reports involving potential security incidents or unauthorized use of the relay infrastructure. You may receive a confirmation of receipt and, where appropriate, a summary of actions taken.
Important Clarification
This domain does not initiate unsolicited communications. All messages transmitted through TrustRelayMail are triggered by authorized sending platforms for transactional purposes only.
If you have received a message from this domain, it was sent on behalf of a verified system in response to an action or relationship associated with your email address.
Security Disclosures
If you have identified a potential security vulnerability in this infrastructure, please report it to security@trustrelaymail.com. Include a detailed description of the issue, steps to reproduce (if applicable), and any supporting evidence. We take all security reports seriously and will respond promptly.