Privacy Policy
Last updated: 29 April 2026
Introduction
This Privacy Policy describes how TrustRelayMail ("we," "our," or "the infrastructure") handles information in connection with the operation of trustrelaymail.com and the associated email relay infrastructure. We are committed to protecting the privacy of individuals whose data may be processed through our systems.
No Direct Personal Data Collection
This website does not collect personal data from visitors. There are no registration forms, user accounts, newsletter sign-ups, or interactive features that require the submission of personal information.
We do not use cookies for tracking, advertising, or analytics purposes. No third-party tracking scripts, pixels, or similar technologies are deployed on this website.
Minimal Logging for Security Purposes
Standard web server access logs may be retained for a limited period to support infrastructure security, detect unauthorized access attempts, and maintain system stability. These logs may include:
- IP addresses of incoming requests
- Timestamps of access
- Requested URLs and HTTP methods
- HTTP response codes
- User-agent strings
These logs are retained for no longer than 30 days and are used exclusively for security monitoring and incident investigation. They are not used for profiling, marketing, or any purpose unrelated to infrastructure security.
Email Relay Infrastructure
In the course of relaying transactional email messages on behalf of authorized sending platforms, the infrastructure processes message metadata (sender address, recipient address, timestamps, and message identifiers) as required for delivery. Message content is transmitted but not stored beyond the period necessary to complete delivery.
The infrastructure does not:
- Read, analyze, or profile the content of relayed messages
- Store message content after successful delivery or final delivery failure
- Share message data with third parties for marketing or commercial purposes
- Use relayed data for purposes other than message transmission and delivery assurance
No Marketing or Tracking Usage
TrustRelayMail does not engage in marketing activities. This website and the associated infrastructure do not use tracking technologies, behavioral analytics, or advertising networks. No data processed through this infrastructure is used to build user profiles or deliver targeted communications.
No Third-Party Data Resale
We do not sell, rent, lease, or otherwise commercially distribute any data — whether personal or non-personal — to third parties. Data processed through the relay infrastructure is handled solely for the purpose of message delivery on behalf of authorized sending platforms.
Data Retention
Web server logs are retained for a maximum of 30 days. Email delivery metadata (transmission logs) is retained for a period not exceeding 90 days to support delivery verification and abuse investigation. No data is retained beyond what is necessary for operational and security purposes.
Your Rights
If you believe that your personal data has been processed through this infrastructure and you wish to exercise your rights under applicable data protection legislation (including the right to access, rectification, erasure, or restriction of processing), you may contact us at the address below.
We will respond to valid requests within the timeframes required by applicable law.
Contact
For privacy-related inquiries, please contact:
- Email: legal@trustrelaymail.com
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. Continued use of the website following any changes constitutes acceptance of the revised policy.